Privacy Policy

Last Updated: December 8, 2025

This Privacy Policy explains how Mush Creative and Trading FZE LLC, trading as Momentm.cc, collects, uses, stores, and protects your personal information in accordance with UAE laws and best practices.

By using momentm.cc, you agree to this Privacy Policy.

1. Company Information

Company Name: Mush Creative and Trading FZE LLC
Trading As: Momentm.cc
License Number: 4423190.01
Email: hello@momentm.cc
Jurisdiction: United Arab Emirates

2. Information We Collect

2.1 Information You Provide to Us

• Name
• Email
• Phone number
• Delivery and billing addresses
• Account login details (if you create an account)
• Order and purchase information
• Payment details (handled securely by third-party providers)

2.2 Information We Collect Automatically

• IP address
• Device and browser type
• Pages visited
• Time spent on the site
• General location data
• Website analytics data

2.3 Information From Third Parties

• Courier companies
• Payment gateways
• Marketing platforms
• Social media interactions

3. How We Use Your Information

We use your information to:
• Process and deliver orders
• Communicate with you
• Improve website experience and performance
• Provide customer support
• Send updates and promotions (you can unsubscribe anytime)
• Analyze usage patterns
• Prevent fraud or misuse
• Follow UAE regulatory requirements

4. Cookies and Tracking Technologies

Momentm uses cookies to:
• Enable smooth site functionality
• Store your preferences
• Improve performance
• Analyze traffic and user behavior

You may manage cookies through your browser settings.

5. Sharing Your Information

We may share your data with:
• Payment processors
• Shipping and courier partners
• Hosting and IT service providers
• Marketing and analytics tools
• Government or legal authorities when required

We do not sell, rent, or trade personal information.

6. Data Security

We use appropriate technical and organizational measures including:
• Encrypted website connection
• Secure servers
• Access controls
• Regular monitoring

Although we take strong precautions, no system can guarantee complete security.

7. Your Rights

In accordance with UAE Personal Data Protection Law (PDPL), you have the right to:
• Access the personal data we hold
• Request corrections or updates
• Request deletion when appropriate
• Withdraw marketing consent
• Request a copy of your data

To exercise these rights, contact hello@momentm.cc.

8. Data Retention

We keep your information only for as long as needed to:
• Complete transactions
• Provide customer support
• Comply with legal obligations
• Maintain business records

9. International Transfers

Some service providers may operate outside the UAE. When data is transferred internationally, we take steps to ensure it remains protected.

10. Children’s Privacy

Our products and services are intended only for users aged 18 and above.

11. Updates to This Privacy Policy

We may revise this policy occasionally. The latest version will always appear on this page.

12. Contact Us

For privacy concerns or questions:

Email: hello@momentm.cc
Company: Mush Creative and Trading FZE LLC
Trading As: Momentm.cc
License Number: 4423190.01